1. Definitions
Articles: the products that can be purchased via the Webshop.
Agreement: the distance agreement between you and PrepperSurvivalHandbook.com which is concluded via the Website;
Website: the website https://preppersurvivalhandbook.com on which PrepperSurvivalHandbook.com offers the Webshop;
Webshop: the part of the Website on which PrepperSurvivalHandbook.com offers the possibility to purchase articles.

2. PrepperSurvivalHandbook.com
The company data (no visiting address) of PrepperSurvivalHandbook.com are as follows:
PrepperSurvivalHandbook.com is part of LC DigiCare / LCDNS
De Heugden 265
6411 DV Heerlen
Website: https://preppersurvivalhandbook.com

KvK (Netherlands Chamber of Commerce): 59652160
BTW: NL001103090B19

Can you change your mind after taking out a subscription, or ordering products?
You can revoke the concluded agreement free of charge within 14 days (from the day you made a purchase in our Webshop), without notice. This is also known as the right of withdrawal. If you cancel the agreement within this period, you will receive a full refund of the amount that you have already paid, within 14 days after cancellation. The refund will be made in the same way as you paid.

If you have already downloaded the purchased article, you can no longer make use of this right of withdrawal. You can then no longer cancel for free. After all, we then started with the execution of the agreement with your permission and let you download the article. By downloading the article you expressly agree that we give you access to the article within the 14-day withdrawal period and that you thereby waive the right to make use of your reflection period and the right to withdraw from the contract.
To make use of this right of withdrawal you can send an email to , stating your order number. You can also use the Model withdrawal form.

4. The 60 Day Money back guarantee
If you are not 100% satisfied after 8 weeks of using this to the max, just mail afterwards, within 60 days after purchase, and you will get a full refund.
This 60-day money-back guarantee is separate from the right of withdrawal from article 3.

5. What are the conditions for the use of the articles?
The articles are intended for consumers, for their own use. Other uses are not allowed.

6. How are the products such as eBooks etc. delivered?
The articles are made available by offering a download link to a file in the PDF format. This file format can be used on most tablets, smartphones and computers.

7. What can and cannot you do with eBooks and products?
You can use the articles as long as you want. It is true that we impose certain restrictions on the use of the articles, just like many other suppliers of articles. We do this, among other things, to combat piracy. Therefore, you will not own the items, but you will obtain a personal, limited, non-exclusive, non-transferable and non-sublicensable license on the products.

You may only use our products for personal, non-commercial purposes. What you should never do with our products:

• copying, changing, ripping, lending or otherwise making available to a third party;
• reverse engineering, decompiling, disassembling, modifying or creating derivative works;
• renting out our products or any part thereof;
• bypassing any local restrictions we apply, or removing watermarks;
• removing or changing any copyright, brand or other intellectual property rights notices.

8. How are violations of rights dealt with?
To combat piracy, our articles are equipped with visible and invisible protections. By using our services, you agree to the posting of these protections.
We reserve the right, if we have noticed that a user has acted in violation of these general terms and conditions, to deposit data of this user with the Brein foundation. We also reserve the right in case of violation or suspected violation of the copyrights determined by Dutch law to recover the damage from the customer concerned.

9. What can you do if you have a complaint about our services?
The products made available by us must meet what you may expect under the agreement.
If, for any reason, you are not satisfied with us, or have a complaint regarding an eBook, we request that you notify us by sending an email to us within a reasonable time after it arises. If your complaint is well-founded (and it is therefore not a matter of minor and / or deviations customary in our industry), we will ensure a good delivery, repair, replacement or, at our choice, a refund of amounts paid, as soon as possible.

10. What about liability?
The use of our eBooks is at your own risk.
We only accept liability for direct damage that you might suffer up to a maximum of the amount that you paid for the relevant eBook through which you suffered that damage.

You cannot hold us liable for:

• damage that is the result of a force majeure situation; (situations such as fire, flood, strike, shortcomings of our supplier (s) or of other third parties, and the late or insufficient availability of products or services);
• damage inherent in the dissemination of information via the internet, such as technical deposits, interruptions or delays in the delivery of our products and / or information;
• information or advice that you have received from us, orally or in writing. Such information or advice does not create any guarantees on our part;
• indirect damage;
• any damage other than direct damage up to the amount you paid for the relevant ebook.

11. What are the other conditions?
Any personal data provided by you will be included in our database, which is used, among other things, to execute the agreement. How we handle personal data is included in our Privacy & cookie statement.

You must be 18 or older to use our services.
In some cases, we will have to engage other parties to perform our services. For this reason it is necessary that we transfer some rights and obligations under the agreement (in whole or in part) to these parties. With regard to you as a customer of our web shop, we are and remain of course responsible for the execution of our agreement.

Special offers may be valid for a limited time. If this is the case, we will explicitly state this in the offer. Offers of certain products do not automatically apply to repeat orders.
All intellectual property rights, trademarks, service marks, trade names, logos and domain names in relation to the eBooks and on the website remain with PrepperSurvivalHandbook.com.

If any provision of these terms and conditions is declared void or unenforceable for any reason, it will not affect the rest of the terms and conditions. All other provisions will then continue to exist.

From time to time, we may, at our discretion, decide to make changes to the services provided through our website and amend these terms and conditions.

These general terms and conditions and all our orders, offers, deliveries and all agreements are exclusively governed by Dutch law.

Disputes arising from or related to these general terms and conditions can be submitted to the competent court in Maastricht (The Netherlands).